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Vulnerability record · CVE-2016-4889 · published 14 April 2017

CVE-2016-4889: Zohocorp servicedesk plus permissions and access controls vulnerability

Zohocorp · Servicedesk Plus

ZOHO ManageEngine ServiceDesk Plus before 9.0 allows remote authenticated guest users to have unspecified impact by leveraging failure to restrict access to unknown functions.

8.8 CVSS 3.0 High EPSS 2.7% · top 14.7% CWE-264 · Permissions and access controls
8.8CVSS 3.0 base score, v2 6.5
2.7%EPSS exploitation probability, 30 days
NoNot in CISA KEV
1Affected product versions listed by NVD
8References
17 Jun 2026Last modified by NVD

Description

ZOHO ManageEngine ServiceDesk Plus before 9.0 allows remote authenticated guest users to have unspecified impact by leveraging failure to restrict access to unknown functions.

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Affected products

1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

LinkTags
http://jvn.jp/en/jp/JVN89726415/index.html Third Party AdvisoryVDB Entry
http://jvndb.jvn.jp/en/contents/2016/JVNDB-2016-000170.html Third Party AdvisoryVDB Entry
http://www.securityfocus.com/bid/93215 Third Party AdvisoryVDB Entry
https://www.manageengine.com/products/service-desk/readme-9.0.html
http://jvn.jp/en/jp/JVN89726415/index.html Third Party AdvisoryVDB Entry
http://jvndb.jvn.jp/en/contents/2016/JVNDB-2016-000170.html Third Party AdvisoryVDB Entry
http://www.securityfocus.com/bid/93215 Third Party AdvisoryVDB Entry
https://www.manageengine.com/products/service-desk/readme-9.0.html

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Related vulnerabilities

Same products first, then exploited flaws of the same weakness class.

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Source: NIST National Vulnerability Database (record CVE-2016-4889), CISA KEV, FIRST EPSS (scores of 2026-09-26). This page is refreshed as NVD updates the record.