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Vulnerability record · CVE-2016-4890 · published 14 April 2017

CVE-2016-4890: Zohocorp servicedesk plus vulnerability

Zohocorp · Servicedesk Plus

ZOHO ManageEngine ServiceDesk Plus before 9.2 uses an insecure method for generating cookies, which makes it easier for attackers to obtain sensitive password information by leveraging access to a cookie.

5.3 CVSS 3.0 Medium EPSS 3.5% · top 11.4% CWE-254 · CWE-254
5.3CVSS 3.0 base score, v2 5.0
3.5%EPSS exploitation probability, 30 days
NoNot in CISA KEV
1Affected product versions listed by NVD
8References
17 Jun 2026Last modified by NVD

Description

ZOHO ManageEngine ServiceDesk Plus before 9.2 uses an insecure method for generating cookies, which makes it easier for attackers to obtain sensitive password information by leveraging access to a cookie.

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Affected products

1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

LinkTags
http://jvn.jp/en/jp/JVN72559412/index.html Third Party AdvisoryVDB Entry
http://jvndb.jvn.jp/en/contents/2016/JVNDB-2016-000171.html Third Party AdvisoryVDB Entry
http://www.securityfocus.com/bid/93216 Third Party AdvisoryVDB Entry
https://www.manageengine.com/products/service-desk/readme-9.2.html
http://jvn.jp/en/jp/JVN72559412/index.html Third Party AdvisoryVDB Entry
http://jvndb.jvn.jp/en/contents/2016/JVNDB-2016-000171.html Third Party AdvisoryVDB Entry
http://www.securityfocus.com/bid/93216 Third Party AdvisoryVDB Entry
https://www.manageengine.com/products/service-desk/readme-9.2.html

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Related vulnerabilities

Same products first, then exploited flaws of the same weakness class.

8.8CVE-2019-10008Zohocorp servicedesk plus vulnerabilityZoho ManageEngine ServiceDesk 9.3 allows session hijacking and privilege escalation because an established guest session is automatically converted i…EPSS 19%8.8CVE-2016-4889Zohocorp servicedesk plus permissions and access controls vulnerabilityZOHO ManageEngine ServiceDesk Plus before 9.0 allows remote authenticated guest users to have unspecified impact by leveraging failure to restrict ac…EPSS 2.7%6.5CVE-2015-1479Zohocorp servicedesk plus sql injection vulnerabilitySQL injection vulnerability in reports/CreateReportTable.jsp in ZOHO ManageEngine ServiceDesk Plus (SDP) before 9.0 build 9031 allows remote authenti…EPSS 3.9%5.4CVE-2016-4888Zohocorp servicedesk plus cross-site scripting vulnerabilityCross-site scripting (XSS) vulnerability in ZOHO ManageEngine ServiceDesk Plus before 9.2 allows remote attackers to inject arbitrary web script or H…EPSS 1.9%

Source: NIST National Vulnerability Database (record CVE-2016-4890), CISA KEV, FIRST EPSS (scores of 2026-09-26). This page is refreshed as NVD updates the record.