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Vulnerability record · CVE-2019-10008 · published 24 April 2019

CVE-2019-10008: Zohocorp servicedesk plus vulnerability

Zohocorp · Servicedesk Plus

Zoho ManageEngine ServiceDesk 9.3 allows session hijacking and privilege escalation because an established guest session is automatically converted into an established administrator session when the guest user enters the administrator username, with an arbitrary incorrect password, in an mc/ login attempt within a different browser tab.

8.8 CVSS 3.0 High EPSS 19% · top 2.7% CWE-384 · CWE-384
8.8CVSS 3.0 base score, v2 6.5
19%EPSS exploitation probability, 30 days
NoNot in CISA KEV
1Affected product versions listed by NVD
4References, 2 tagged exploit
17 Jun 2026Last modified by NVD

Description

Zoho ManageEngine ServiceDesk 9.3 allows session hijacking and privilege escalation because an established guest session is automatically converted into an established administrator session when the guest user enters the administrator username, with an arbitrary incorrect password, in an mc/ login attempt within a different browser tab.

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Affected products

1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

LinkTags
https://www.exploit-db.com/exploits/46659 ExploitThird Party AdvisoryVDB Entry
https://www.manageengine.com/products/service-desk/readme.html Release NotesVendor Advisory
https://www.exploit-db.com/exploits/46659 ExploitThird Party AdvisoryVDB Entry
https://www.manageengine.com/products/service-desk/readme.html Release NotesVendor Advisory

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Related vulnerabilities

Same products first, then exploited flaws of the same weakness class.

Source: NIST National Vulnerability Database (record CVE-2019-10008), CISA KEV, FIRST EPSS (scores of 2026-09-26). This page is refreshed as NVD updates the record.