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Vulnerability record · CVE-2025-48489 · published 30 May 2025

CVE-2025-48489: Freescout cross-site scripting vulnerability

Freescout · Freescout

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to insufficient data validation and sanitization during data reception. This issue has been patched in version 1.8.180.

4.6 CVSS 4.0 Medium EPSS 0.22% · top 88.8% CWE-79 · Cross-site scripting
4.6CVSS 4.0 base score
0.22%EPSS exploitation probability, 30 days
NoNot in CISA KEV
1Affected product versions listed by NVD
1References, 1 tagged exploit
17 Jun 2026Last modified by NVD

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to insufficient data validation and sanitization during data reception. This issue has been patched in version 1.8.180.

CVSS:4.0/AV:N/AC:H/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:

Affected products

1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

LinkTags
https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jqjf-f566-485j ExploitVendor Advisory

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Related vulnerabilities

Same products first, then exploited flaws of the same weakness class.

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Source: NIST National Vulnerability Database (record CVE-2025-48489), CISA KEV, FIRST EPSS (scores of 2026-09-26). This page is refreshed as NVD updates the record.