Vulnerability record · CVE-2026-27637 · published 25 February 2026
CVE-2026-27637: Freescout vulnerability
Freescout · Freescout
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.206, FreeScout's `TokenAuth` middleware uses a predictable authentication token computed as `MD5(user_id + created_at + APP_KEY)`. This token is static (never expires/rotates), and if an attacker obtains the `APP_KEY` — a well-documented and common exposure vector in Laravel applications — they can compute a valid token for any user, including the administrator, achieving full account takeover without any password. This vulnerability can be exploited on its own or in combination with CVE-2026-27636. Version 1.8.206 fixes both vulnerabilities.
Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.206, FreeScout's `TokenAuth` middleware uses a predictable authentication token computed as `MD5(user_id + created_at + APP_KEY)`. This token is static (never expires/rotates), and if an attacker obtains the `APP_KEY` — a well-documented and common exposure vector in Laravel applications — they can compute a valid token for any user, including the administrator, achieving full account takeover without any password. This vulnerability can be exploited on its own or in combination with CVE-2026-27636. Version 1.8.206 fixes both vulnerabilities.
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Affected products
1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.
References
Track CVE-2026-27637 inside VULONE
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Related vulnerabilities
Same products first, then exploited flaws of the same weakness class.
Source: NIST National Vulnerability Database (record CVE-2026-27637), CISA KEV, FIRST EPSS (scores of 2026-09-29). This page is refreshed as NVD updates the record.
