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Vulnerability record · CVE-2025-20242 · published 21 May 2025

CVE-2025-20242: Cisco unified contact center enterprise improper access control vulnerability

Cisco · Unified Contact Center Enterprise

A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device. This vulnerability is due to a lack of proper authentication controls. An attacker could exploit this vulnerability by sending crafted TCP data to a specific port on an affected device. A successful exploit could allow the attacker to read or modify data on the affected device.

9.1 CVSS 3.1 Critical EPSS 5.7% · top 7.3% CWE-284 · Improper access control
9.1CVSS 3.1 base score
5.7%EPSS exploitation probability, 30 days
NoNot in CISA KEV
1Affected product versions listed by NVD
1References
17 Jun 2026Last modified by NVD

Description

A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device. This vulnerability is due to a lack of proper authentication controls. An attacker could exploit this vulnerability by sending crafted TCP data to a specific port on an affected device. A successful exploit could allow the attacker to read or modify data on the affected device.

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

Affected products

1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

LinkTags
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-contcent-insuffacces-ArDOVhN8 Vendor Advisory

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Same products first, then exploited flaws of the same weakness class.

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Source: NIST National Vulnerability Database (record CVE-2025-20242), CISA KEV, FIRST EPSS (scores of 2026-09-26). This page is refreshed as NVD updates the record.