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Vulnerability record · CVE-2023-20058 · published 20 January 2023

CVE-2023-20058: Cisco packaged contact center enterprise cross-site scripting vulnerability

Cisco · Packaged Contact Center Enterprise

A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct a reflected cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive browser-based information.

6.1 CVSS 3.1 Medium EPSS 0.49% · top 60.1% CWE-79 · Cross-site scripting
6.1CVSS 3.1 base score
0.49%EPSS exploitation probability, 30 days
NoNot in CISA KEV
4Affected product versions listed by NVD
2References
17 Jun 2026Last modified by NVD

Description

A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct a reflected cross-site scripting (XSS) attack against a user of the interface. This vulnerability exists because the web-based management interface does not properly validate user-supplied input. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive browser-based information.

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Affected products

4 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

LinkTags
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cuis-xss-Omm8jyBX Vendor Advisory
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cuis-xss-Omm8jyBX Vendor Advisory

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Same products first, then exploited flaws of the same weakness class.

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Source: NIST National Vulnerability Database (record CVE-2023-20058), CISA KEV, FIRST EPSS (scores of 2026-09-26). This page is refreshed as NVD updates the record.