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Vulnerability record · CVE-2025-12023 · published 21 November 2025

CVE-2025-12023: Elula wsdesk missing authorization vulnerability

Elula · Wsdesk

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore tickets.

4.3 CVSS 3.1 Medium EPSS 0.19% · top 92.5% CWE-862 · Missing authorization
4.3CVSS 3.1 base score
0.19%EPSS exploitation probability, 30 days
NoNot in CISA KEV
1Affected product versions listed by NVD
2References
17 Jun 2026Last modified by NVD

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore tickets.

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

Affected products

1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

LinkTags
https://plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-c Patch
https://www.wordfence.com/threat-intel/vulnerabilities/id/4599b145-cb89-48d4-8581-e1ee7a7bd323?source=cve Third Party Advisory

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Related vulnerabilities

Same products first, then exploited flaws of the same weakness class.

9.8CVE-2025-11456Elula wsdesk unrestricted file upload vulnerabilityThe ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validat…EPSS 0.73%8.8CVE-2025-13534Elula wsdesk improper privilege management vulnerabilityThe ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and includi…EPSS 0.27%8.8CVE-2025-47658Elula wsdesk unrestricted file upload vulnerabilityUnrestricted Upload of File with Dangerous Type vulnerability in ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System elex-helpdesk-custo…EPSS 0.42%8.8CVE-2024-12171Elula wsdesk missing authorization vulnerabilityThe ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check …EPSS 0.50%4.3CVE-2025-10039Elula wsdesk insecure direct object reference vulnerabilityThe ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to,…EPSS 0.29%4.3CVE-2025-10054Elula wsdesk missing authorization vulnerabilityThe ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capa…EPSS 0.28%4.3CVE-2025-12169Elula wsdesk missing authorization vulnerabilityThe ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capa…EPSS 0.19%4.3CVE-2025-12022Elula wsdesk missing authorization vulnerabilityThe ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capa…EPSS 0.19%

Source: NIST National Vulnerability Database (record CVE-2025-12023), CISA KEV, FIRST EPSS (scores of 2026-09-26). This page is refreshed as NVD updates the record.