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Vulnerability record · CVE-2025-10039 · published 21 November 2025

CVE-2025-10039: Elula wsdesk insecure direct object reference vulnerability

Elula · Wsdesk

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.

4.3 CVSS 3.1 Medium EPSS 0.29% · top 80.8% CWE-639 · Insecure direct object reference
4.3CVSS 3.1 base score
0.29%EPSS exploitation probability, 30 days
NoNot in CISA KEV
1Affected product versions listed by NVD
3References
17 Jun 2026Last modified by NVD

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Affected products

1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

LinkTags
https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-fu Product
https://plugins.trac.wordpress.org/changeset/3391342/ Patch
https://www.wordfence.com/threat-intel/vulnerabilities/id/d9ffc0af-9c3d-4f8e-ae0b-e51c0c67dfe1?source=cve Third Party Advisory

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Related vulnerabilities

Same products first, then exploited flaws of the same weakness class.

9.8CVE-2025-11456Elula wsdesk unrestricted file upload vulnerabilityThe ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validat…EPSS 0.73%8.8CVE-2025-13534Elula wsdesk improper privilege management vulnerabilityThe ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and includi…EPSS 0.27%8.8CVE-2025-47658Elula wsdesk unrestricted file upload vulnerabilityUnrestricted Upload of File with Dangerous Type vulnerability in ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System elex-helpdesk-custo…EPSS 0.42%8.8CVE-2024-12171Elula wsdesk missing authorization vulnerabilityThe ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check …EPSS 0.50%4.3CVE-2025-10054Elula wsdesk missing authorization vulnerabilityThe ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capa…EPSS 0.28%4.3CVE-2025-12169Elula wsdesk missing authorization vulnerabilityThe ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capa…EPSS 0.19%4.3CVE-2025-12022Elula wsdesk missing authorization vulnerabilityThe ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capa…EPSS 0.19%4.3CVE-2025-12023Elula wsdesk missing authorization vulnerabilityThe ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capa…EPSS 0.19%

Source: NIST National Vulnerability Database (record CVE-2025-10039), CISA KEV, FIRST EPSS (scores of 2026-09-27). This page is refreshed as NVD updates the record.