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Vulnerability record · CVE-2024-23790 · published 29 January 2024

CVE-2024-23790: Otrs improper input validation vulnerability

Otrs · Otrs

Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.

9.8 CVSS 3.1 Critical EPSS 0.25% · top 84.8% CWE-20 · Improper input validationCWE-354 · CWE-354
9.8CVSS 3.1 base score
0.25%EPSS exploitation probability, 30 days
NoNot in CISA KEV
1Affected product versions listed by NVD
2References
17 Jun 2026Last modified by NVD

Description

Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Affected products

1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

LinkTags
https://otrs.com/release-notes/otrs-security-advisory-2024-01/ Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2024-01/ Vendor Advisory

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Same products first, then exploited flaws of the same weakness class.

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Source: NIST National Vulnerability Database (record CVE-2024-23790), CISA KEV, FIRST EPSS (scores of 2026-09-27). This page is refreshed as NVD updates the record.