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Vulnerability record · CVE-2023-38060 · published 24 July 2023

CVE-2023-38060: Otrs improper input validation vulnerability

Otrs · Otrs

Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment.  This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

8.8 CVSS 3.1 High EPSS 0.68% · top 49.4% CWE-20 · Improper input validationCWE-74 · Injection
8.8CVSS 3.1 base score
0.68%EPSS exploitation probability, 30 days
NoNot in CISA KEV
1Affected product versions listed by NVD
4References
17 Jun 2026Last modified by NVD

Description

Improper Input Validation vulnerability in the ContentType parameter for attachments on TicketCreate or TicketUpdate operations of the OTRS Generic Interface modules allows any authenticated attacker to to perform an host header injection for the ContentType header of the attachment.  This issue affects OTRS: from 7.0.X before 7.0.45, from 8.0.X before 8.0.35; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Affected products

1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

LinkTags
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2023-04/ Vendor Advisory
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2023-04/ Vendor Advisory

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Related vulnerabilities

Same products first, then exploited flaws of the same weakness class.

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Source: NIST National Vulnerability Database (record CVE-2023-38060), CISA KEV, FIRST EPSS (scores of 2026-09-27). This page is refreshed as NVD updates the record.