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Vulnerability record · CVE-2022-22798 · published 12 May 2022

CVE-2022-22798: Sysaid vulnerability

Sysaid · Sysaid

Sysaid – Pro Plus Edition, SysAid Help Desk Broken Access Control v20.4.74 b10, v22.1.20 b62, v22.1.30 b49 - An attacker needs to log in as a guest after that the system redirects him to the service portal or EndUserPortal.JSP, then he needs to change the path in the URL to /ConcurrentLogin%2ejsp after that he will receive an error message with a login button, by clicking on it, he will connect to the system dashboard. The attacker can receive sensitive data like server details, usernames, workstations, etc. He can also perform actions such as uploading files, deleting calls from the system.

8.8 CVSS 3.1 High EPSS 0.62% · top 52.7%
8.8CVSS 3.1 base score, v2 9.0
0.62%EPSS exploitation probability, 30 days
NoNot in CISA KEV
1Affected product versions listed by NVD
2References
17 Jun 2026Last modified by NVD

Description

Sysaid – Pro Plus Edition, SysAid Help Desk Broken Access Control v20.4.74 b10, v22.1.20 b62, v22.1.30 b49 - An attacker needs to log in as a guest after that the system redirects him to the service portal or EndUserPortal.JSP, then he needs to change the path in the URL to /ConcurrentLogin%2ejsp after that he will receive an error message with a login button, by clicking on it, he will connect to the system dashboard. The attacker can receive sensitive data like server details, usernames, workstations, etc. He can also perform actions such as uploading files, deleting calls from the system.

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Affected products

1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

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Related vulnerabilities

Same products first, then exploited flaws of the same weakness class.

9.8CVE-2025-2776SysAid On-Prem unauthenticated XXE in Server URL processingSysAid On-Prem versions up to 23.3.40 process the Server URL without restricting XML external entities, so an unauthenticated attacker can supply cra…KEVEPSS 64%analysed9.8CVE-2023-47246SysAid On-Premise path traversal leads to remote code executionSysAid On-Premise before 23.3.36 contains a path traversal flaw that lets an unauthenticated attacker write a file into the Tomcat webroot, which the…KEVEPSS 99%analysed7.5CVE-2025-2775SysAid On-Prem unauthenticated XXE in Checkin processingSysAid On-Prem versions up to 23.3.40 process Checkin XML without restricting external entities, so an unauthenticated attacker can supply a crafted …KEVEPSS 43%analysed9.8CVE-2025-2777SysAid On-Prem unauthenticated XXE in lshw processingSysAid On-Prem versions up to 23.3.40 process lshw data through an XML parser that resolves external entities, so an unauthenticated request can trig…EPSS 72%analysed9.8CVE-2024-36393Sysaid sql injection vulnerabilitySysAid - CWE-89: Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')EPSS 0.42%9.8CVE-2024-36394Sysaid os command injection vulnerabilitySysAid - CWE-78: Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')EPSS 1.1%9.8CVE-2022-23166Sysaid path traversal vulnerabilitySysaid – Sysaid Local File Inclusion (LFI) – An unauthenticated attacker can access to the system by accessing to "/lib/tinymce/examples/index.html" …EPSS 1.1%9.8CVE-2022-22796Sysaid improper authentication vulnerabilitySysaid – Sysaid System Takeover - An attacker can bypass the authentication process by accessing to: /wmiwizard.jsp, Then to: /ConcurrentLogin.jsp, t…EPSS 1.4%

Source: NIST National Vulnerability Database (record CVE-2022-22798), CISA KEV, FIRST EPSS (scores of 2026-09-26). This page is refreshed as NVD updates the record.