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Vulnerability record · CVE-2021-43973 · published 11 January 2022

CVE-2021-43973: Sysaid unrestricted file upload vulnerability

Sysaid · Sysaid

An unrestricted file upload vulnerability in /UploadPsIcon.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to upload an arbitrary file via the file parameter in the HTTP POST body. A successful request returns the absolute, server-side filesystem path of the uploaded file.

8.8 CVSS 3.1 High EPSS 1.7% · top 23.6% CWE-434 · Unrestricted file upload
8.8CVSS 3.1 base score, v2 6.5
1.7%EPSS exploitation probability, 30 days
NoNot in CISA KEV
1Affected product versions listed by NVD
6References
17 Jun 2026Last modified by NVD

Description

An unrestricted file upload vulnerability in /UploadPsIcon.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to upload an arbitrary file via the file parameter in the HTTP POST body. A successful request returns the absolute, server-side filesystem path of the uploaded file.

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Affected products

1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

LinkTags
https://github.com/atredispartners/advisories/blob/master/ATREDIS-2021-0002.md Broken Link
https://github.com/atredispartners/advisories/blob/master/ATREDIS-2022-0001.md PatchThird Party Advisory
https://www.sysaid.com/it-service-management-software/incident-management Product
https://github.com/atredispartners/advisories/blob/master/ATREDIS-2021-0002.md Broken Link
https://github.com/atredispartners/advisories/blob/master/ATREDIS-2022-0001.md PatchThird Party Advisory
https://www.sysaid.com/it-service-management-software/incident-management Product

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Same products first, then exploited flaws of the same weakness class.

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Source: NIST National Vulnerability Database (record CVE-2021-43973), CISA KEV, FIRST EPSS (scores of 2026-09-29). This page is refreshed as NVD updates the record.