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Vulnerability record · CVE-2015-3000 · published 8 June 2015

CVE-2015-3000: Sysaid vulnerability

Sysaid · Sysaid

SysAid Help Desk before 15.2 allows remote attackers to cause a denial of service (CPU and memory consumption) via a large number of nested entity references in an XML document to (1) /agententry, (2) /rdsmonitoringresponse, or (3) /androidactions, aka an XML Entity Expansion (XEE) attack.

7.8 CVSS 2.0 High EPSS 8.0% · top 5.4% CWE-399 · CWE-399
7.8CVSS 2.0 base score
8.0%EPSS exploitation probability, 30 days
NoNot in CISA KEV
1Affected product versions listed by NVD
10References, 4 tagged exploit
17 Jun 2026Last modified by NVD

Description

SysAid Help Desk before 15.2 allows remote attackers to cause a denial of service (CPU and memory consumption) via a large number of nested entity references in an XML document to (1) /agententry, (2) /rdsmonitoringresponse, or (3) /androidactions, aka an XML Entity Expansion (XEE) attack.

AV:N/AC:L/Au:N/C:N/I:N/A:C

Affected products

1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

LinkTags
http://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injecti Exploit
http://seclists.org/fulldisclosure/2015/Jun/8 Exploit
http://www.securityfocus.com/archive/1/535679/100/0/threaded
http://www.securityfocus.com/bid/75038
https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk Vendor Advisory
http://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injecti Exploit
http://seclists.org/fulldisclosure/2015/Jun/8 Exploit
http://www.securityfocus.com/archive/1/535679/100/0/threaded
http://www.securityfocus.com/bid/75038
https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk Vendor Advisory

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Related vulnerabilities

Same products first, then exploited flaws of the same weakness class.

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Source: NIST National Vulnerability Database (record CVE-2015-3000), CISA KEV, FIRST EPSS (scores of 2026-09-29). This page is refreshed as NVD updates the record.