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Vulnerability record · CVE-2015-2998 · published 8 June 2015

CVE-2015-2998: Sysaid information exposure vulnerability

Sysaid · Sysaid

SysAid Help Desk before 15.2 uses a hardcoded encryption key, which makes it easier for remote attackers to obtain sensitive information, as demonstrated by decrypting the database password in WEB-INF/conf/serverConf.xml.

5.0 CVSS 2.0 Medium EPSS 26% · top 2.1% CWE-200 · Information exposure
5.0CVSS 2.0 base score
26%EPSS exploitation probability, 30 days
NoNot in CISA KEV
1Affected product versions listed by NVD
10References, 4 tagged exploit
17 Jun 2026Last modified by NVD

Description

SysAid Help Desk before 15.2 uses a hardcoded encryption key, which makes it easier for remote attackers to obtain sensitive information, as demonstrated by decrypting the database password in WEB-INF/conf/serverConf.xml.

AV:N/AC:L/Au:N/C:P/I:N/A:N

Affected products

1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

LinkTags
http://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injecti Exploit
http://seclists.org/fulldisclosure/2015/Jun/8 Exploit
http://www.securityfocus.com/archive/1/535679/100/0/threaded
http://www.securityfocus.com/bid/75035
https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk Vendor Advisory
http://packetstormsecurity.com/files/132138/SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-Service-Traversal-SQL-Injecti Exploit
http://seclists.org/fulldisclosure/2015/Jun/8 Exploit
http://www.securityfocus.com/archive/1/535679/100/0/threaded
http://www.securityfocus.com/bid/75035
https://www.sysaid.com/blog/entry/sysaid-15-2-your-voice-your-service-desk Vendor Advisory

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Related vulnerabilities

Same products first, then exploited flaws of the same weakness class.

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Source: NIST National Vulnerability Database (record CVE-2015-2998), CISA KEV, FIRST EPSS (scores of 2026-09-26). This page is refreshed as NVD updates the record.