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Vulnerability record · CVE-2026-61525 · published 25 September 2026

CVE-2026-61525: Path traversal vulnerability

Zammad is a web based open source helpdesk/customer support system. In 7.0.2 and 7.1.0, zammad's session management for websocket and long-polling connections is susceptible to a path traversal attack. Session identifiers supplied by the client are insufficiently validated before being used to construct internal file paths. When the file-based session store is active (the default configuration), an authenticated attacker can manipulate the session identifier to reference locations outside the intended storage directory, leading to the deletion of arbitrary files and directories on the server. Exploitation requires only a low-privilege authenticated session and a single crafted request. Instances configured to use the Redis-based session store are not affected. This issue is fixed in versions 7.0.3 and 7.1.1.

8.8 CVSS 4.0 High EPSS 0.36% · top 73.2% CWE-22 · Path traversal Received
8.8CVSS 4.0 base score
0.36%EPSS exploitation probability, 30 days
NoNot in CISA KEV
0Affected product versions listed by NVD
3References
25 Sep 2026Last modified by NVD

Description

Zammad is a web based open source helpdesk/customer support system. In 7.0.2 and 7.1.0, zammad's session management for websocket and long-polling connections is susceptible to a path traversal attack. Session identifiers supplied by the client are insufficiently validated before being used to construct internal file paths. When the file-based session store is active (the default configuration), an authenticated attacker can manipulate the session identifier to reference locations outside the intended storage directory, leading to the deletion of arbitrary files and directories on the server. Exploitation requires only a low-privilege authenticated session and a single crafted request. Instances configured to use the Redis-based session store are not affected. This issue is fixed in versions 7.0.3 and 7.1.1.

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:

References

LinkTags
https://github.com/zammad/zammad/commit/cf3425712e8fae1bd40fa5814a49dc318dc84006
https://github.com/zammad/zammad/commit/f78ef2434fd8aad6c2fb8a702788f6e3f33565f6
https://github.com/zammad/zammad/security/advisories/GHSA-xp9w-hhf3-vfxx

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Source: NIST National Vulnerability Database (record CVE-2026-61525), CISA KEV, FIRST EPSS (scores of 2026-09-26). This page is refreshed as NVD updates the record.