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Vulnerability record · CVE-2026-34248 · published 8 April 2026

CVE-2026-34248: Zammad improper access control vulnerability

Zammad · Zammad

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.

2.1 CVSS 4.0 Low EPSS 0.33% · top 76.0% CWE-284 · Improper access control
2.1CVSS 4.0 base score
0.33%EPSS exploitation probability, 30 days
NoNot in CISA KEV
1Affected product versions listed by NVD
1References
24 Jul 2026Last modified by NVD

Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.

CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:

Affected products

1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

LinkTags
https://github.com/zammad/zammad/security/advisories/GHSA-prww-84vh-w978 Vendor Advisory

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Related vulnerabilities

Same products first, then exploited flaws of the same weakness class.

9.8CVE-2022-48021Zammad vulnerabilityA vulnerability in Zammad v5.3.0 allows attackers to execute arbitrary code or escalate privileges via a crafted message sent to the server.EPSS 0.88%9.8CVE-2022-35490Zammad improper restriction of authentication attempts vulnerabilityZammad 5.2.0 is vulnerable to privilege escalation. Zammad has a prevention against brute-force attacks trying to guess login credentials. After a co…EPSS 0.87%9.8CVE-2021-42090Zammad deserialization of untrusted data vulnerabilityAn issue was discovered in Zammad before 4.1.1. The Form functionality allows remote code execution because deserialization is mishandled.EPSS 2.3%9.8CVE-2021-42094Zammad command injection vulnerabilityAn issue was discovered in Zammad before 4.1.1. Command Injection can occur via custom Packages.EPSS 1.9%9.8CVE-2020-26030Zammad improper authentication vulnerabilityAn issue was discovered in Zammad before 3.4.1. There is an authentication bypass in the SSO endpoint via a crafted header, when SSO is not configure…EPSS 1.4%9.8CVE-2017-5619Zammad improper authentication vulnerabilityAn issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1. Attackers can login with the hashed password itself (e.g.…EPSS 1.5%9.8CVE-2017-6080Zammad cross-site request forgery vulnerabilityAn issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1, caused by lack of a protection mechanism involving HTTP A…EPSS 0.73%9.1CVE-2024-33668Zammad insecure direct object reference vulnerabilityAn issue was discovered in Zammad before 6.3.0. The Zammad Upload Cache uses insecure, partially guessable FormIDs to identify content. An attacker c…EPSS 0.45%

Source: NIST National Vulnerability Database (record CVE-2026-34248), CISA KEV, FIRST EPSS (scores of 2026-09-27). This page is refreshed as NVD updates the record.