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Vulnerability record · CVE-2025-20351 · published 15 October 2025

CVE-2025-20351: Cisco desk phone 9871 firmware cross-site scripting vulnerability

Cisco · Desk Phone 9871 Firmware

A vulnerability in the web UI of Cisco Desk Phone 9800 Series, Cisco IP Phone 7800 and 8800 Series, and Cisco Video Phone 8875 running Cisco SIP Software could allow an unauthenticated, remote attacker to conduct XSS attacks against a user of the web UI. This vulnerability exists because the web UI of an affected device does not sufficiently validate user-supplied input. An attacker could exploit this vulnerability by persuading a user to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. Note: To exploit this vulnerability, the phone must be registered to Cisco Unified Communications Manager and have Web Access enabled. Web Access is disabled by default.

6.1 CVSS 3.1 Medium EPSS 0.29% · top 80.4% CWE-79 · Cross-site scripting
6.1CVSS 3.1 base score
0.29%EPSS exploitation probability, 30 days
NoNot in CISA KEV
17Affected product versions listed by NVD
1References
8 Oct 2026Last modified by NVD

Description

A vulnerability in the web UI of Cisco Desk Phone 9800 Series, Cisco IP Phone 7800 and 8800 Series, and Cisco Video Phone 8875 running Cisco SIP Software could allow an unauthenticated, remote attacker to conduct XSS attacks against a user of the web UI. This vulnerability exists because the web UI of an affected device does not sufficiently validate user-supplied input. An attacker could exploit this vulnerability by persuading a user to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information. Note: To exploit this vulnerability, the phone must be registered to Cisco Unified Communications Manager and have Web Access enabled. Web Access is disabled by default.

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Affected products

17 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

LinkTags
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-phone-dos-FPyjLV7A Vendor Advisory

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Related vulnerabilities

Same products first, then exploited flaws of the same weakness class.

9.8CVE-2020-3161Cisco IP Phones web server input validation flaw allows root RCE and DoSThe web server on multiple Cisco IP Phone models fails to properly validate HTTP requests, allowing a crafted request to trigger remote code executio…KEVEPSS 84%analysed9.8CVE-2023-20078Cisco ip phone 6871 firmware stack-based buffer overflow vulnerabilityMultiple vulnerabilities in the web-based management interface of certain Cisco IP Phones could allow an unauthenticated, remote attacker to execute …EPSS 10%8.8CVE-2022-20968Cisco ip phone 7811 firmware out-of-bounds write vulnerabilityA vulnerability in the Cisco Discovery Protocol processing feature of Cisco IP Phone 7800 and 8800 Series firmware could allow an unauthenticated, ad…EPSS 6.1%8.8CVE-2020-3111Cisco ip conference phone 7832 firmware improper input validation vulnerabilityA vulnerability in the Cisco Discovery Protocol implementation for the Cisco IP Phone could allow an unauthenticated, adjacent attacker to remotely e…EPSS 3.1%8.1CVE-2022-20774Cisco ip phone 6871 firmware insufficient verification of data authenticity vulnerabilityA vulnerability in the web-based management interface of Cisco IP Phone 6800, 7800, and 8800 Series with Multiplatform Firmware could allow an unauth…EPSS 0.40%7.5CVE-2025-20350Cisco desk phone 9871 firmware stack-based buffer overflow vulnerabilityA vulnerability in the web UI of Cisco Desk Phone 9800 Series, Cisco IP Phone 7800 and 8800 Series, and Cisco Video Phone 8875 running Cisco SIP Soft…EPSS 0.48%7.5CVE-2025-20336Cisco desk phone 9841 firmware information exposure vulnerabilityA vulnerability in the directory permissions of Cisco Desk Phone 9800 Series, Cisco IP Phone 7800 and 8800 Series, and Cisco Video Phone 8875 could a…EPSS 0.39%7.5CVE-2023-20079Cisco ip phone 6871 firmware stack-based buffer overflow vulnerabilityMultiple vulnerabilities in the web-based management interface of certain Cisco IP Phones could allow an unauthenticated, remote attacker to execute …EPSS 10%

Source: NIST National Vulnerability Database (record CVE-2025-20351), CISA KEV, FIRST EPSS (scores of 2026-10-11). This page is refreshed as NVD updates the record.