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Vulnerability record · CVE-2025-20273 · published 4 June 2025

CVE-2025-20273: Cisco unified intelligent contact management enterprise cross-site scripting vulnerability

Cisco · Unified Intelligent Contact Management Enterprise

A vulnerability in the web-based management interface of Cisco Unified Intelligent Contact Management Enterprise could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device. This vulnerability is due to insufficient user input validation. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information.

6.1 CVSS 3.1 Medium EPSS 0.27% · top 83.4% CWE-79 · Cross-site scripting
6.1CVSS 3.1 base score
0.27%EPSS exploitation probability, 30 days
NoNot in CISA KEV
1Affected product versions listed by NVD
1References
17 Jun 2026Last modified by NVD

Description

A vulnerability in the web-based management interface of Cisco Unified Intelligent Contact Management Enterprise could allow an unauthenticated, remote attacker to conduct a cross-site scripting (XSS) attack against a user of the web-based management interface of an affected device. This vulnerability is due to insufficient user input validation. An attacker could exploit this vulnerability by persuading a user of the interface to click a crafted link. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information.

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Affected products

1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

LinkTags
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-icm-xss-cfcqhXAg Vendor Advisory

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Same products first, then exploited flaws of the same weakness class.

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Source: NIST National Vulnerability Database (record CVE-2025-20273), CISA KEV, FIRST EPSS (scores of 2026-09-29). This page is refreshed as NVD updates the record.