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Vulnerability record · CVE-2025-10692 · published 3 October 2025

CVE-2025-10692: SQL injection vulnerability

The endpoint POST /api/staff/get-new-tickets concatenates the user-controlled parameter departmentId directly into the SQL WHERE clause without parameter binding. As a result, an authenticated staff user (level ≥ 1) can inject SQL to alter the filter logic, effectively bypassing department scoping and disclosing tickets beyond their intended access.This issue affects OpenSupports: 4.11.0.

7.1 CVSS 4.0 High EPSS 0.37% · top 72.2% CWE-89 · SQL injection Deferred
7.1CVSS 4.0 base score
0.37%EPSS exploitation probability, 30 days
NoNot in CISA KEV
0Affected product versions listed by NVD
2References
17 Jun 2026Last modified by NVD

Description

The endpoint POST /api/staff/get-new-tickets concatenates the user-controlled parameter departmentId directly into the SQL WHERE clause without parameter binding. As a result, an authenticated staff user (level ≥ 1) can inject SQL to alter the filter logic, effectively bypassing department scoping and disclosing tickets beyond their intended access.This issue affects OpenSupports: 4.11.0.

CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:

References

LinkTags
https://fluidattacks.com/advisories/tito
https://github.com/opensupports/opensupports

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Source: NIST National Vulnerability Database (record CVE-2025-10692), CISA KEV, FIRST EPSS (scores of 2026-09-26). This page is refreshed as NVD updates the record.