Vulnerability record · CVE-2024-3393 · published 27 December 2024
CVE-2024-3393: PAN-OS DNS Security packet causes firewall reboot and maintenance mode
Paloaltonetworks · Pan Os
A denial of service flaw in the DNS Security feature of Palo Alto Networks PAN-OS lets an unauthenticated attacker send a crafted packet through the firewall data plane that reboots the device. Repeated triggers push the firewall into maintenance mode, taking it fully offline. Because the firewall is a perimeter control, this can disrupt all protected traffic, not just DNS inspection.
Description
A Denial of Service vulnerability in the DNS Security feature of Palo Alto Networks PAN-OS software allows an unauthenticated attacker to send a malicious packet through the data plane of the firewall that reboots the firewall. Repeated attempts to trigger this condition will cause the firewall to enter maintenance mode.
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:H/SC:N/SI:N/SA:L/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:N/R:
Automated analysis
high priorityUnauthenticated remote denial of service against a perimeter firewall, with confirmed KEV exploitation and high EPSS, though impact is availability only.
What it is
A denial of service flaw in the DNS Security feature of Palo Alto Networks PAN-OS lets an unauthenticated attacker send a crafted packet through the firewall data plane that reboots the device. Repeated triggers push the firewall into maintenance mode, taking it fully offline. Because the firewall is a perimeter control, this can disrupt all protected traffic, not just DNS inspection.
Impact
An attacker can repeatedly reboot a targeted firewall and force it into maintenance mode, causing sustained loss of availability for the network it protects. No data is read or altered; the gain is purely denial of service.
Attack surface
Reachable over the network through the data plane with no authentication and no user interaction, per the CVSS 4.0 vector (AV:N/PR:N/UI:N). The DNS Security feature must be in use for the malicious packet to be processed.
Exploitation
Listed in CISA KEV with a due date of 2025-01-20, indicating known exploitation in the wild. EPSS is 0.284 (98th percentile), so short-term exploitation likelihood is elevated.
What to do
- Apply the vendor fix from the Palo Alto Networks advisory for CVE-2024-3393; patch is the primary action.
- If patching cannot be done immediately, follow the vendor's stated mitigations or disable the affected DNS Security functionality until fixed.
- Restrict management and data-plane exposure of PAN-OS firewalls to trusted networks where operationally possible.
- Monitor for repeated firewall reboots or unexpected maintenance-mode transitions and treat them as potential attack activity.
- Track the CISA KEV due date of 2025-01-20 and confirm remediation before it lapses.
Detection
- Alert on unexpected PAN-OS reboots or transitions into maintenance mode, especially clustered or repeated events.
- Review firewall and system logs for DNS Security processing anomalies or crashes correlated with inbound DNS traffic.
- Baseline normal reboot cadence and flag deviations; correlate with spikes in DNS packets to the data plane.
- Check for repeated reboot cycles within short windows that match the repeated-trigger pattern described in the advisory.
This assessment is produced automatically and is not human-reviewed. Verify against the vendor advisory before acting on it.
Exploitation in the wild
CISA added CVE-2024-3393 to the Known Exploited Vulnerabilities catalog on 30 December 2024 as "Palo Alto Networks PAN-OS Malicious DNS Packet Vulnerability". Required action: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable. Federal deadline 20 January 2025.
Affected products
2 vulnerable configurations from NVD's CPE data, grouped by vendor and product.
References
| Link | Tags |
|---|---|
| https://security.paloaltonetworks.com/CVE-2024-3393 | Vendor Advisory |
| https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-3393 | US Government Resource |
Track CVE-2024-3393 inside VULONE
Watch it alongside the ransomware crews, C2 infrastructure and forum chatter that reference it, query it through the API and pull it into your SIEM over TAXII.
Related vulnerabilities
Same products first, then exploited flaws of the same weakness class.
Source: NIST National Vulnerability Database (record CVE-2024-3393), CISA KEV, FIRST EPSS (scores of 2026-09-26). This page is refreshed as NVD updates the record.