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Vulnerability record · CVE-2024-20401 · published 17 July 2024

CVE-2024-20401: Cisco secure email gateway vulnerability

Cisco · Secure Email Gateway

A vulnerability in the content scanning and message filtering features of Cisco Secure Email Gateway could allow an unauthenticated, remote attacker to overwrite arbitrary files on the underlying operating system. This vulnerability is due to improper handling of email attachments when file analysis and content filters are enabled. An attacker could exploit this vulnerability by sending an email that contains a crafted attachment through an affected device. A successful exploit could allow the attacker to replace any file on the underlying file system. The attacker could then perform any of the following actions: add users with root privileges, modify the device configuration, execute arbitrary code, or cause a permanent denial of service (DoS) condition on the affected device. Note: Manual intervention is required to recover from the DoS condition. Customers are advised to contact the Cisco Technical Assistance Center (TAC) to help recover a device in this condition.

9.8 CVSS 3.1 Critical EPSS 2.3% · top 17.5% CWE-36 · CWE-36
9.8CVSS 3.1 base score
2.3%EPSS exploitation probability, 30 days
NoNot in CISA KEV
1Affected product versions listed by NVD
2References
17 Jun 2026Last modified by NVD

Description

A vulnerability in the content scanning and message filtering features of Cisco Secure Email Gateway could allow an unauthenticated, remote attacker to overwrite arbitrary files on the underlying operating system. This vulnerability is due to improper handling of email attachments when file analysis and content filters are enabled. An attacker could exploit this vulnerability by sending an email that contains a crafted attachment through an affected device. A successful exploit could allow the attacker to replace any file on the underlying file system. The attacker could then perform any of the following actions: add users with root privileges, modify the device configuration, execute arbitrary code, or cause a permanent denial of service (DoS) condition on the affected device. Note: Manual intervention is required to recover from the DoS condition. Customers are advised to contact the Cisco Technical Assistance Center (TAC) to help recover a device in this condition.

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Affected products

1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

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Related vulnerabilities

Same products first, then exploited flaws of the same weakness class.

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Source: NIST National Vulnerability Database (record CVE-2024-20401), CISA KEV, FIRST EPSS (scores of 2026-10-12). This page is refreshed as NVD updates the record.