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Vulnerability record · CVE-2023-7337 · published 4 March 2026

CVE-2023-7337: SQL injection vulnerability

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

7.5 CVSS 3.1 High EPSS 1.3% · top 30.4% CWE-89 · SQL injection Deferred
7.5CVSS 3.1 base score
1.3%EPSS exploitation probability, 30 days
NoNot in CISA KEV
0Affected product versions listed by NVD
2References
17 Jun 2026Last modified by NVD

Description

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

References

LinkTags
https://plugins.trac.wordpress.org/changeset?old_path=/js-support-ticket/tags/2.8.2&new_path=/js-support-ticket/tags/2.8
https://www.wordfence.com/threat-intel/vulnerabilities/id/b841531b-8728-4933-b3c4-d4e10cbdca79?source=cve

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Source: NIST National Vulnerability Database (record CVE-2023-7337), CISA KEV, FIRST EPSS (scores of 2026-09-26). This page is refreshed as NVD updates the record.