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Vulnerability record · CVE-2019-14750 · published 7 August 2019

CVE-2019-14750: Enhancesoft osticket cross-site scripting vulnerability

Enhancesoft · Osticket

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. Stored XSS exists in setup/install.php. It was observed that no input sanitization was provided in the firstname and lastname fields of the application. The insertion of malicious queries in those fields leads to the execution of those queries. This can further lead to cookie stealing or other malicious actions.

6.1 CVSS 3.0 Medium EPSS 11% · top 4.3% CWE-79 · Cross-site scripting
6.1CVSS 3.0 base score, v2 4.3
11%EPSS exploitation probability, 30 days
NoNot in CISA KEV
1Affected product versions listed by NVD
10References
10 Jul 2026Last modified by NVD

Description

An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. Stored XSS exists in setup/install.php. It was observed that no input sanitization was provided in the firstname and lastname fields of the application. The insertion of malicious queries in those fields leads to the execution of those queries. This can further lead to cookie stealing or other malicious actions.

CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Affected products

1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

LinkTags
http://packetstormsecurity.com/files/154005/osTicket-1.12-Cross-Site-Scripting.html Third Party AdvisoryVDB Entry
https://github.com/osTicket/osTicket/commit/c3ba5b78261e07a883ad8fac28c214486c854e12 PatchThird Party Advisory
https://github.com/osTicket/osTicket/releases/tag/v1.10.7 Release NotesThird Party Advisory
https://github.com/osTicket/osTicket/releases/tag/v1.12.1 Release NotesThird Party Advisory
https://www.exploit-db.com/exploits/47226 Third Party AdvisoryVDB Entry
http://packetstormsecurity.com/files/154005/osTicket-1.12-Cross-Site-Scripting.html Third Party AdvisoryVDB Entry
https://github.com/osTicket/osTicket/commit/c3ba5b78261e07a883ad8fac28c214486c854e12 PatchThird Party Advisory
https://github.com/osTicket/osTicket/releases/tag/v1.10.7 Release NotesThird Party Advisory
https://github.com/osTicket/osTicket/releases/tag/v1.12.1 Release NotesThird Party Advisory
https://www.exploit-db.com/exploits/47226 Third Party AdvisoryVDB Entry

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Related vulnerabilities

Same products first, then exploited flaws of the same weakness class.

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Source: NIST National Vulnerability Database (record CVE-2019-14750), CISA KEV, FIRST EPSS (scores of 2026-09-27). This page is refreshed as NVD updates the record.