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Vulnerability record · CVE-2019-12252 · published 21 May 2019

CVE-2019-12252: Zohocorp manageengine servicedesk plus insecure direct object reference vulnerability

Zohocorp · Manageengine Servicedesk Plus

In Zoho ManageEngine ServiceDesk Plus through 10.5, users with the lowest privileges (guest) can view an arbitrary post by appending its number to the SDNotify.do?notifyModule=Solution&mode=E-Mail&notifyTo=SOLFORWARD&id= substring.

6.5 CVSS 3.1 Medium EPSS 8.2% · top 5.3% CWE-639 · Insecure direct object reference
6.5CVSS 3.1 base score, v2 4.0
8.2%EPSS exploitation probability, 30 days
NoNot in CISA KEV
1Affected product versions listed by NVD
8References
17 Jun 2026Last modified by NVD

Description

In Zoho ManageEngine ServiceDesk Plus through 10.5, users with the lowest privileges (guest) can view an arbitrary post by appending its number to the SDNotify.do?notifyModule=Solution&mode=E-Mail&notifyTo=SOLFORWARD&id= substring.

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Affected products

1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

LinkTags
http://packetstormsecurity.com/files/153029/Zoho-ManageEngine-ServiceDesk-Plus-Privilege-Escalation.html Third Party AdvisoryVDB Entry
http://www.securityfocus.com/bid/108456 Broken Link
https://github.com/tuyenhva/CVE-2019-12252 Third Party Advisory
https://www.manageengine.com/products/service-desk/readme.html Release Notes
http://packetstormsecurity.com/files/153029/Zoho-ManageEngine-ServiceDesk-Plus-Privilege-Escalation.html Third Party AdvisoryVDB Entry
http://www.securityfocus.com/bid/108456 Broken Link
https://github.com/tuyenhva/CVE-2019-12252 Third Party Advisory
https://www.manageengine.com/products/service-desk/readme.html Release Notes

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Related vulnerabilities

Same products first, then exploited flaws of the same weakness class.

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Source: NIST National Vulnerability Database (record CVE-2019-12252), CISA KEV, FIRST EPSS (scores of 2026-09-26). This page is refreshed as NVD updates the record.