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Vulnerability record · CVE-2017-14396 · published 12 September 2017

CVE-2017-14396: Osticket sql injection vulnerability

Osticket · Osticket

In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square brackets at the end of a parameter name, as demonstrated by the key parameter to file.php.

9.8 CVSS 3.0 Critical EPSS 2.9% · top 13.5% CWE-89 · SQL injection
9.8CVSS 3.0 base score, v2 7.5
2.9%EPSS exploitation probability, 30 days
NoNot in CISA KEV
1Affected product versions listed by NVD
2References
17 Jun 2026Last modified by NVD

Description

In osTicket before 1.10.1, SQL injection is possible by constructing an array via use of square brackets at the end of a parameter name, as demonstrated by the key parameter to file.php.

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Affected products

1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

LinkTags
http://www.osticket.com/blog/125 PatchVendor Advisory
http://www.osticket.com/blog/125 PatchVendor Advisory

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Related vulnerabilities

Same products first, then exploited flaws of the same weakness class.

9.8CVE-2017-15580Osticket unrestricted file upload vulnerabilityosTicket 1.10.1 provides a functionality to upload 'html' files with associated formats. However, it does not properly validate the uploaded file's c…EPSS 16%7.5CVE-2010-0605Enhancesoft osticket sql injection vulnerabilitySQL injection vulnerability in scp/ajax.php in osTicket before 1.6.0 Stable allows remote authenticated users, with "Staff" permissions, to execute a…EPSS 3.0%7.5CVE-2005-1437Osticket vulnerabilityMultiple SQL injection vulnerabilities in osTicket allow remote attackers to execute arbitrary SQL commands via the (1) id parameter to admin.php or …EPSS 1.3%7.5CVE-2005-1438Osticket vulnerabilityPHP remote file inclusion vulnerability in main.php in osTicket allows remote attackers to execute arbitrary PHP code via the include_dir parameter.EPSS 1.5%6.1CVE-2017-15362Osticket cross-site scripting vulnerabilityosTicket 1.10.1 allows arbitrary client-side JavaScript code execution on victims who click a crafted support/scp/tickets.php?status= link, aka XSS. …EPSS 1.2%5.4CVE-2025-45387Osticket cross-site scripting vulnerabilityosTicket prior to v1.17.6 and v1.18.2 are vulnerable to Broken Access Control Vulnerability in /scp/ajax.php.EPSS 0.25%3.5CVE-2010-0606Enhancesoft osticket cross-site scripting vulnerabilityCross-site scripting (XSS) vulnerability in scp/ajax.php in osTicket before 1.6.0 Stable allows remote authenticated users to inject arbitrary web sc…EPSS 0.88%9.8CVE-2026-76461Cisco AsyncOS email parsing SQL injection allows root command executionCisco AsyncOS Software for Cisco Secure Email Gateway fails to properly validate email parsing input, allowing crafted email messages containing mali…KEVEPSS 28%analysed

Source: NIST National Vulnerability Database (record CVE-2017-14396), CISA KEV, FIRST EPSS (scores of 2026-09-26). This page is refreshed as NVD updates the record.