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Vulnerability record · CVE-2017-11511 · published 8 November 2017

CVE-2017-11511: Manageengine servicedesk path traversal vulnerability

Manageengine · Servicedesk

The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the filepath parameter for the download-file URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.

7.5 CVSS 3.0 High EPSS 3.6% · top 11.1% CWE-22 · Path traversalCWE-200 · Information exposure
7.5CVSS 3.0 base score, v2 5.0
3.6%EPSS exploitation probability, 30 days
NoNot in CISA KEV
1Affected product versions listed by NVD
4References
17 Jun 2026Last modified by NVD

Description

The ManageEngine ServiceDesk 9.3.9328 is vulnerable to arbitrary file downloads due to improper restrictions of the pathname used in the filepath parameter for the download-file URL. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Affected products

1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

LinkTags
http://www.securityfocus.com/bid/101788 Third Party AdvisoryVDB Entry
https://www.tenable.com/security/research/tra-2017-31 Issue TrackingThird Party Advisory
http://www.securityfocus.com/bid/101788 Third Party AdvisoryVDB Entry
https://www.tenable.com/security/research/tra-2017-31 Issue TrackingThird Party Advisory

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Related vulnerabilities

Same products first, then exploited flaws of the same weakness class.

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Source: NIST National Vulnerability Database (record CVE-2017-11511), CISA KEV, FIRST EPSS (scores of 2026-09-28). This page is refreshed as NVD updates the record.