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Vulnerability record · CVE-2016-5312 · published 14 April 2017

CVE-2016-5312: Symantec Messaging Gateway charting servlet path traversal

Symantec · Messaging Gateway

The charting component in Symantec Messaging Gateway before 10.6.2 fails to sanitize the sn parameter in brightmail/servlet/com.ve.kavachart.servlet.ChartStream, allowing directory traversal. An authenticated remote user can read arbitrary files from the appliance, which may expose credentials, configuration and message data.

6.5 CVSS 3.0 Medium EPSS 54% · top 1.0% CWE-22 · Path traversal
6.5CVSS 3.0 base score, v2 4.0
54%EPSS exploitation probability, 30 days
NoNot in CISA KEV
1Affected product versions listed by NVD
12References, 6 tagged exploit
17 Jun 2026Last modified by NVD

Description

Directory traversal vulnerability in the charting component in Symantec Messaging Gateway before 10.6.2 allows remote authenticated users to read arbitrary files via a .. (dot dot) in the sn parameter to brightmail/servlet/com.ve.kavachart.servlet.ChartStream.

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Automated analysis

Generated by VULONE's analysis model from the NVD record, CISA KEV and EPSS data on 20 September 2026. Confidence: high.

high priorityThe flaw allows authenticated arbitrary file read on a security appliance, public exploit code exists and EPSS is very high, though exploitation requires valid credentials and the CVE is not in KEV.

What it is

The charting component in Symantec Messaging Gateway before 10.6.2 fails to sanitize the sn parameter in brightmail/servlet/com.ve.kavachart.servlet.ChartStream, allowing directory traversal. An authenticated remote user can read arbitrary files from the appliance, which may expose credentials, configuration and message data.

Impact

An attacker with a valid account gains read access to arbitrary files on the Messaging Gateway host, enabling credential and configuration theft that can support further compromise.

Attack surface

Reached over the network via HTTP requests to the ChartStream servlet with a crafted sn parameter containing ../ sequences; a valid authenticated session is required and no user interaction is needed.

Exploitation

Public exploit code is referenced in Exploit-DB, Packet Storm and Full Disclosure, and EPSS is high (about 0.54, 98.9th percentile), though the CVE is not listed in CISA KEV.

What to do

  • Upgrade Symantec Messaging Gateway to 10.6.2 or later, which is the fixed version per the vendor advisory.
  • If immediate upgrade is not possible, restrict network access to the administrative and charting interfaces to trusted management networks.
  • Enforce least privilege and review accounts that can authenticate to the appliance, removing unused or shared credentials.
  • Monitor vendor advisories for any updated fixed builds and apply them promptly.

Detection

  • Search web or proxy logs for requests to brightmail/servlet/com.ve.kavachart.servlet.ChartStream with sn values containing ../ or encoded traversal sequences.
  • Alert on ChartStream requests returning non-image content or unusually large responses that could indicate file reads.
  • Correlate ChartStream access with authentication events to identify accounts performing anomalous file-retrieval requests.
  • Review file access and audit logs on the appliance for reads of sensitive paths outside expected charting data.

This assessment is produced automatically and is not human-reviewed. Verify against the vendor advisory before acting on it.

Affected products

1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

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Related vulnerabilities

Same products first, then exploited flaws of the same weakness class.

10.0CVE-2017-6326Symantec Messaging Gateway remote code executionSymantec Messaging Gateway can be exploited to achieve remote code execution, allowing commands to be run on the target machine or within a target pr…EPSS 73%analysed9.8CVE-2018-12242Symantec messaging gateway improper authentication vulnerabilityThe Symantec Messaging Gateway product prior to 10.6.6 may be susceptible to an authentication bypass exploit, which is a type of issue that can allo…EPSS 3.0%8.8CVE-2018-12243Symantec messaging gateway xml external entity (xxe) vulnerabilityThe Symantec Messaging Gateway product prior to 10.6.6 may be susceptible to a XML external entity (XXE) exploit, which is a type of issue where XML …EPSS 0.77%8.2CVE-2016-2204Symantec messaging gateway injection vulnerabilityThe management console on Symantec Messaging Gateway (SMG) Appliance devices before 10.6.1 allows local users to obtain root-shell access via crafted…EPSS 0.67%7.9CVE-2012-3579Symantec messaging gateway permissions and access controls vulnerabilitySymantec Messaging Gateway (SMG) before 10.0 has a default password for an unspecified account, which makes it easier for remote attackers to obtain …EPSS 40%7.8CVE-2012-6277Ibm domino vulnerabilityMultiple unspecified vulnerabilities in Autonomy KeyView IDOL before 10.16, as used in Symantec Mail Security for Microsoft Exchange before 6.5.8, Sy…EPSS 8.1%7.8CVE-2016-2203Symantec messaging gateway vulnerabilityThe management console on Symantec Messaging Gateway (SMG) Appliance devices before 10.6.1 allows local users to discover an encrypted AD password by…EPSS 7.1%7.7CVE-2012-3580Symantec messaging gateway vulnerabilitySymantec Messaging Gateway (SMG) before 10.0 allows remote authenticated users to modify the web application by leveraging access to the management i…EPSS 1.1%

Source: NIST National Vulnerability Database (record CVE-2016-5312), CISA KEV, FIRST EPSS (scores of 2026-09-26). This page is refreshed as NVD updates the record.