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Vulnerability record · CVE-2010-3040 · published 9 November 2010

CVE-2010-3040: Cisco intelligent contact manager memory buffer overflow vulnerability

Cisco · Intelligent Contact Manager

Multiple stack-based buffer overflows in agent.exe in Setup Manager in Cisco Intelligent Contact Manager (ICM) before 7.0 allow remote attackers to execute arbitrary code via a long parameter in a (1) HandleUpgradeAll, (2) AgentUpgrade, (3) HandleQueryNodeInfoReq, or (4) HandleUpgradeTrace TCP packet, aka Bug IDs CSCti45698, CSCti45715, CSCti45726, and CSCti46164.

10.0 CVSS 2.0 High EPSS 8.0% · top 5.4% CWE-119 · Memory buffer overflow
10.0CVSS 2.0 base score
8.0%EPSS exploitation probability, 30 days
NoNot in CISA KEV
1Affected product versions listed by NVD
18References
16 Jun 2026Last modified by NVD

Description

Multiple stack-based buffer overflows in agent.exe in Setup Manager in Cisco Intelligent Contact Manager (ICM) before 7.0 allow remote attackers to execute arbitrary code via a long parameter in a (1) HandleUpgradeAll, (2) AgentUpgrade, (3) HandleQueryNodeInfoReq, or (4) HandleUpgradeTrace TCP packet, aka Bug IDs CSCti45698, CSCti45715, CSCti45726, and CSCti46164.

AV:N/AC:L/Au:N/C:C/I:C/A:C

Affected products

1 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

LinkTags
http://secunia.com/advisories/42146 Vendor Advisory
http://securitytracker.com/id?1024693
http://tools.cisco.com/security/center/viewAlert.x?alertId=21726 Vendor Advisory
http://www.securityfocus.com/bid/44699
http://www.vupen.com/english/advisories/2010/2914 Vendor Advisory
http://www.zerodayinitiative.com/advisories/ZDI-10-232/
http://www.zerodayinitiative.com/advisories/ZDI-10-233/
http://www.zerodayinitiative.com/advisories/ZDI-10-234/
http://www.zerodayinitiative.com/advisories/ZDI-10-235/
http://secunia.com/advisories/42146 Vendor Advisory
http://securitytracker.com/id?1024693
http://tools.cisco.com/security/center/viewAlert.x?alertId=21726 Vendor Advisory
http://www.securityfocus.com/bid/44699
http://www.vupen.com/english/advisories/2010/2914 Vendor Advisory
http://www.zerodayinitiative.com/advisories/ZDI-10-232/
http://www.zerodayinitiative.com/advisories/ZDI-10-233/
http://www.zerodayinitiative.com/advisories/ZDI-10-234/
http://www.zerodayinitiative.com/advisories/ZDI-10-235/

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Same products first, then exploited flaws of the same weakness class.

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Source: NIST National Vulnerability Database (record CVE-2010-3040), CISA KEV, FIRST EPSS (scores of 2026-09-27). This page is refreshed as NVD updates the record.