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Vulnerability record · CVE-2010-1910 · published 12 May 2010

CVE-2010-1910: Consona dynamic agent improper authentication vulnerability

Consona · Consona Dynamic Agent

The Forgot Password implementation in Consona Live Assistance, Dynamic Agent, and Subscriber Assistance allows remote attackers to reset passwords of accounts with blank Hint questions and Hint answers by sending an empty value for each of these two Hint fields.

5.1 CVSS 2.0 Medium EPSS 2.5% · top 16.2% CWE-287 · Improper authentication
5.1CVSS 2.0 base score
2.5%EPSS exploitation probability, 30 days
NoNot in CISA KEV
3Affected product versions listed by NVD
12References
16 Jun 2026Last modified by NVD

Description

The Forgot Password implementation in Consona Live Assistance, Dynamic Agent, and Subscriber Assistance allows remote attackers to reset passwords of accounts with blank Hint questions and Hint answers by sending an empty value for each of these two Hint fields.

AV:N/AC:H/Au:N/C:P/I:P/A:P

Affected products

3 vulnerable configurations from NVD's CPE data, grouped by vendor and product.

References

LinkTags
http://secunia.com/advisories/39740 Vendor Advisory
http://wintercore.com/en/component/content/article/7-media/18-wintercore-releases-an-advisory-for-consona-products.html
http://www.consona.com/Content/CRM/Support/SecurityBulletin_April2010.pdf PatchVendor Advisory
http://www.kb.cert.org/vuls/id/602801 PatchUS Government Resource
http://www.securityfocus.com/archive/1/511176/100/0/threaded
http://www.securityfocus.com/bid/40003
http://secunia.com/advisories/39740 Vendor Advisory
http://wintercore.com/en/component/content/article/7-media/18-wintercore-releases-an-advisory-for-consona-products.html
http://www.consona.com/Content/CRM/Support/SecurityBulletin_April2010.pdf PatchVendor Advisory
http://www.kb.cert.org/vuls/id/602801 PatchUS Government Resource
http://www.securityfocus.com/archive/1/511176/100/0/threaded
http://www.securityfocus.com/bid/40003

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Related vulnerabilities

Same products first, then exploited flaws of the same weakness class.

9.3CVE-2010-1908Consona dynamic agent permissions and access controls vulnerabilityThe SdcUser.TgConCtl ActiveX control in tgctlcm.dll in Consona Live Assistance, Dynamic Agent, and Subscriber Assistance does not properly restrict a…EPSS 2.3%9.3CVE-2010-1911Consona dynamic agent vulnerabilityThe site-locking implementation in the SdcWebSecureBase interface in tgctlcm.dll in Consona Live Assistance, Dynamic Agent, and Subscriber Assistance…EPSS 3.2%9.3CVE-2010-1912Consona dynamic agent permissions and access controls vulnerabilityThe SdcWebSecureBase interface in tgctlcm.dll in Consona Live Assistance, Dynamic Agent, and Subscriber Assistance allows remote attackers to bypass …EPSS 5.2%9.3CVE-2010-1913Consona dynamic agent vulnerabilityThe default configuration of pluginlicense.ini for the SdcWebSecureBase interface in tgctlcm.dll in Consona Live Assistance, Dynamic Agent, and Subsc…EPSS 5.0%7.6CVE-2010-1909Consona dynamic agent memory buffer overflow vulnerabilityBuffer overflow in the RunCmd method in the SdcUser.TgConCtl ActiveX control in tgctlcm.dll in Consona Live Assistance, Dynamic Agent, and Subscriber…EPSS 5.7%7.2CVE-2010-1906Consona dynamic agent vulnerabilitytgsrv.exe in the Repair Service in Consona Dynamic Agent, Repair Manager, Subscriber Activation, and Subscriber Agent relies on a predictable timesta…EPSS 4.0%4.3CVE-2010-1905Consona live assistance cross-site scripting vulnerabilityMultiple cross-site scripting (XSS) vulnerabilities in Consona Live Assistance, Dynamic Agent, and Subscriber Assistance allow remote attackers to in…EPSS 2.5%4.3CVE-2010-1907Consona dynamic agent information exposure vulnerabilityThe SdcUser.TgConCtl ActiveX control in tgctlcm.dll in Consona Live Assistance, Dynamic Agent, and Subscriber Assistance allows remote attackers to d…EPSS 1.5%

Source: NIST National Vulnerability Database (record CVE-2010-1910), CISA KEV, FIRST EPSS (scores of 2026-09-26). This page is refreshed as NVD updates the record.